Terms of Service
Last Updated: June 27, 2026
Legal
Compliance
Secure
Platform
Agreement
Terms & Conditions
Acceptance of Terms
By accessing and using DigiHomeo ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
Description of Service
DigiHomeo is an AI-powered homeopathy platform available on the web (PWA), Android, and as an installable iOS Web App. An internet connection is required. The platform serves licensed homeopathic practitioners and patients in 10 languages. Core services include:
For Licensed Doctors
- AI Remedy Selection: Polychrest, nosode, sarcode, and intercurrent evaluation with clinical reasoning
- Miasm Finder: Sankaran's 10-miasm spectrum analysis
- AI Prescriptions: Medicine, potency, dosage, and Markdown clinical reasoning
- Patient & Case Management: Lifetime free digital records, case history, and follow-ups
- Practice Tools: PDF prescriptions, cloud sync, practice analytics, and HIPAA-aligned security
For Patients
- Doctor Discovery: Find and connect with homeopathic practitioners listed on the platform
- Free Patient Account: Share symptoms, track care, and manage your health profile at no cost
- Consultation Support: Connect with a doctor you choose — treatment decisions remain with the licensed practitioner
- No Marketplace Fees: DigiHomeo charges no commission to patients or doctors for Doctor Discovery listings or connections
Platform & Billing
- Trial Credits: New doctor accounts receive Trial Credits for AI features
- AI Credits: Pay-per-use credit packages for AI remedy selection (1 credit per request)
- Payment Methods: Bank transfer, RAAST, JazzCash, EasyPaisa, and international options
- Security: Encrypted cloud storage with medical-grade data protection standards
User Eligibility
DigiHomeo has separate requirements for doctors and patients:
Licensed Doctors
Must be a licensed homeopathic practitioner with valid credentials in your jurisdiction
License Details
Doctors must provide accurate license/registration number and approving authority information
Doctor Verification
Doctors are responsible for keeping license and profile information current and truthful
Patients
Must be at least 18 years old, or use the service with a parent/guardian where permitted by law
Legal Compliance
All users must comply with applicable local laws and regulations
Internet Required
The platform requires an active internet connection; offline use is not supported
Doctor Discovery & Patient Marketplace
DigiHomeo provides Doctor Discovery as a free marketplace for both doctors and patients. We do not charge listing fees, connection fees, or commissions to either party for using this feature.
No Commissions
DigiHomeo takes no commission from doctors or patients for marketplace listings or consultations
Free for Patients
Patient accounts and Doctor Discovery are free to use
Free Listings for Doctors
Doctors may list their profile and be discoverable at no marketplace fee
Connection Only
DigiHomeo facilitates discovery and contact; the doctor-patient relationship is between you and the practitioner
Patient Usage, Verification & Scam Disclaimer
If you use DigiHomeo as a patient, you acknowledge and agree to the following:
Verify Before Consulting
Before consulting any doctor found through DigiHomeo, you must independently verify their license number or registration number with the relevant approving authority in their jurisdiction
Your Responsibility
DigiHomeo displays profile information submitted by practitioners but does not guarantee that every listed doctor is currently licensed, registered, or suitable for your care
Scam & Fraud Warning
Be alert to impersonation, fake credentials, advance-payment scams, and unsolicited requests for money outside normal consultation arrangements
No Liability for Scams
DigiHomeo is not liable for any scam, fraud, misrepresentation, or financial loss arising from your interaction with any user on or off the platform
Not Medical Advice
DigiHomeo does not provide diagnosis or treatment. AI features are for licensed doctors only; patients must rely on their chosen practitioner for medical decisions
Report Concerns
Report suspected fraud, fake licenses, or abusive behaviour to contact@digihomeo.com and to your local regulatory authority where appropriate
Important: Never pay for treatment or share sensitive financial information until you have verified the doctor's license/registration number with the official approving authority and confirmed you are dealing with the legitimate practitioner.
Account Registration
When creating an account, you agree to the following responsibilities:
Accurate Information
Provide accurate, current, and complete information
Keep Updated
Maintain and update your information regularly
Secure Password
Keep your password secure and confidential
Account Responsibility
Accept responsibility for all activities under your account
Notify us immediately of any unauthorized use of your account.
Professional Standards
As a licensed homeopathic doctor using our platform, you agree to maintain the highest professional standards:
Excellence
Maintain the highest professional standards
Medical Use
Use the platform only for legitimate medical purposes
Compliance
Comply with all applicable medical regulations
Confidentiality
Maintain patient confidentiality at all times
Clinical Judgment
Use AI suggestions as a tool, not replacement for judgment
Patient Care
Prioritize patient safety and well-being
Subscription and Payment
Our service uses Trial Credits and pay-per-use AI credit packages for doctor AI features. Patient accounts and Doctor Discovery are free:
We may modify prices with 30 days notice to existing subscribers.
AI Credit Usage
AI credits are consumed for each advanced AI analysis based on actual usage:
Data and Privacy
We are committed to protecting your data with comprehensive security measures:
Encryption
All data is encrypted and securely stored
HIPAA Compliance
We comply with HIPAA and medical data regulations
Anonymization
Patient data is anonymized for analytics
Data Ownership
You retain ownership of your patient data
We do not share your data with third parties without your explicit consent.
Prohibited Uses
You may not use our service for the following prohibited activities:
Legal Violations
Violate any laws or regulations
IP Infringement
Infringe on intellectual property rights
Malicious Code
Transmit harmful or malicious code
Unauthorized Access
Attempt to gain unauthorized access
Medical Use Only
Use the service for non-medical purposes
Account Sharing
Share your account credentials
Reverse engineering or copying our technology is strictly prohibited.
Intellectual Property
All content and technology on our platform is protected by intellectual property laws:
Your Data Rights
You retain rights to your patient data and case histories
Platform Ownership
We own the platform, AI models, and software
Restrictions
You may not copy, modify, or distribute our technology
AI Tools
AI suggestions are provided as tools, not medical advice
Disclaimers
Our service is provided "as is" without warranties:
AI Tools Only
AI suggestions are tools, not medical advice
Clinical Responsibility
You are responsible for clinical decisions
No Guarantees
We do not guarantee accuracy of AI suggestions
Maintenance
Service may be interrupted for maintenance
Marketplace & Third Parties
We are not liable for conduct, advice, fees, or outcomes involving users you meet via Doctor Discovery
Treatment Outcomes
We are not liable for treatment outcomes or clinical decisions made by practitioners
Limitation of Liability
To the maximum extent permitted by law:
Indirect Damages
We are not liable for indirect or consequential damages
Limited Liability
Our total liability is limited to the amount you paid us
Scams & Fraud
We are not liable for scams, fraud, or misrepresentation by platform users or third parties
Third-Party Actions
We are not responsible for actions of doctors, patients, or other third parties
Use at Own Risk
You use the service and Doctor Discovery at your own risk
Termination
We may terminate your account if you:
Terms Violation
Violate these terms of service
False Information
Provide false information
Fraudulent Activity
Engage in fraudulent activity
Payment Failure
Fail to pay subscription fees
You may cancel your account at any time. Upon termination, your data will be deleted according to our data retention policy.
Changes to Terms
We may modify these terms at any time. We will notify you of material changes by:
Continued use of the service constitutes acceptance of the new terms.
Governing Law
These terms are governed by the laws of Pakistan. Any disputes will be resolved in the courts of Pakistan.
Force Majeure
We shall not be liable for any failure or delay in performance under these Terms of Service which is due to fire, flood, earthquake, elements of nature or acts of God, acts of war, terrorism, labor strikes, or any other cause which is beyond our reasonable control.
Severability
If any provision of these Terms of Service is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Entire Agreement
These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and DigiHomeo regarding the use of our service.
Questions About Terms?
We're here to help with any questions about our Terms of Service
Important: By using DigiHomeo, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. Patients must verify a doctor's license or registration number with the relevant approving authority before consulting. DigiHomeo is not liable for scams or fraud. If you do not agree to these terms, please do not use our service.