Privacy Policy
Last Updated: October 05, 2026
Secure
HIPAA Compliant
Protected
Your Rights Respected
Private
Data Never Sold
Information We Collect
Personal Information
- Doctor Registration: Name, email, phone, license number
- Patient Data: Profiles, medical history, symptoms
- Authentication: Login credentials and AI credits
- Payment Info: Billing details and transactions
Technical Information
- Device information and IP addresses
- Usage patterns and app interactions
- Error logs and performance data
- Cookies and tracking technologies
How We Use Your Information
We use your information to:
Medical Services
Provide AI-powered homeopathic diagnosis and treatment suggestions
Verification
Verify doctor credentials and medical licenses
Payments
Process payments and manage subscription billing
Improvement
Enhance platform functionality and user experience
Communication
Send important notifications and service updates
Compliance
Meet legal and regulatory requirements
Information Sharing
We do not sell your personal information. We may share information with:
Data Security
We implement comprehensive security measures to protect your information
Encryption
Data encrypted in transit and at rest
Access Control
Secure authentication and access controls
Audits
Regular security audits and updates
HIPAA Compliant
Medical data handling practices
Data Processing
We process your data based on the following legal grounds:
Consent
When you explicitly consent to data processing
Contract
To fulfill our service agreement with you
Legal Obligation
To comply with applicable laws and regulations
Legitimate Interest
To improve our services and ensure security
Data Retention
We retain your information for as long as necessary to:
Provide our services
Comply with legal obligations
Resolve disputes and enforce agreements
You may request deletion of your data at any time, subject to legal requirements.
Your Rights
You have complete control over your data
Access
View your personal information
Correct
Update inaccurate data
Delete
Remove your account and data
Opt-out
Unsubscribe from marketing
Portability
Export your data
Withdraw
Revoke consent anytime
Third-Party Services
We use the following third-party services to enhance our platform:
AI Processing Services
Advanced AI-powered remedy suggestions using sophisticated AI models for homeopathic diagnosis
Payment Processors
Secure payment processing for subscriptions and transactions
Email Services
Reliable email delivery for notifications and communications
Analytics
Usage analytics to improve platform performance and user experience
Cookies and Tracking
We use cookies and similar technologies to:
You can control cookie settings through your browser preferences.
International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers.
Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.
Data Breach Notification
In the unlikely event of a data breach, we will:
Immediate Response
Act within 72 hours to contain and assess the breach
Notification
Notify affected users and authorities as required by law
Protection
Implement additional security measures to prevent future breaches
Transparency
Provide clear information about the breach and our response
Compliance
We comply with the following privacy regulations:
HIPAA
Health Insurance Portability and Accountability Act
GDPR
General Data Protection Regulation (EU)
Local Laws
Pakistani data protection and privacy laws
Medical Standards
Medical data handling best practices
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date.
Questions About Privacy?
We're here to help with any privacy concerns
Note: This Privacy Policy is effective as of the date listed above and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.